Never Miss Another Customer.
Day or Night.
24HR builds AI-powered concierge platforms that capture every customer interaction, eliminate after-hours blind spots, and protect revenue across dealership sales, service, and roadside operations.
24/7 Omnichannel Intake
AI-powered voice, SMS, web chat, scheduling, and dispatch in one unified platform
As Featured By
When the Clock Hits 5 PM, Opportunities Walk Away
Dealerships face growing pressure to meet modern customer expectations while operating with lean staffing models and increasing service complexity.
The Breakdown
- After-hours calls go unanswered or to generic voicemail
- Roadside coordination is fragmented across departments
- Service scheduling relies on manual callbacks and missed connections
- Internal communication gaps between sales, service, and BDC teams
Resulting Impact
- Lost sales and service revenue
- Delayed appointment scheduling
- Missed inbound opportunities
- Declining CSI scores
- Customers defecting to third-party shops
A Digital Extension of Your Dealership
AI Concierge functions as a branded, always-on extension of your dealership operations — not a standalone chatbot.
We operate alongside your stack
- We don't replace your CRM or DMS.
- We don't replace your existing call center.
- We don't disrupt current vendor relationships.
What AI Concierge handles
- AI-powered voice intake with human escalation
- SMS and web chat engagement
- Service appointment scheduling
- Pickup and delivery coordination
- Roadside intake and dispatch
- Automated service status updates
"Dealerships don't necessarily need more software — they need operational continuity. AI Concierge fills the coordination gaps that occur when responsibility shifts between departments or when the clock hits 5PM."
— Aaron Swan, CEO of 24HR Truck Services
Measurable Revenue Protection
The platform is designed to deliver impact in three core areas — capturing opportunities that currently fall through the cracks.
After-Hours Revenue Capture
Inbound calls and online inquiries that previously went unanswered are instantly handled, qualified, and scheduled — preventing missed sales and service opportunities.
Service Lane Optimization
AI-driven updates and confirmations reduce status-check call volume, allowing service advisors to focus on high-value, revenue-generating activities.
Post-Sale Experience Management
Structured roadside intake and dispatch coordination help route customers back into dealership service lanes rather than third-party shops, protecting long-term retention and parts revenue.
One Platform. Every Channel.
AI Concierge mirrors your dealership workflows — intelligently routing inquiries, capturing structured data, validating warranty information, and escalating complex requests.
AI-Powered Voice Intake
Intelligent call handling with natural language understanding. Complex requests escalate to human agents seamlessly.
SMS & Web Chat
Meet customers where they are with real-time text and web-based engagement, available around the clock.
Service Scheduling
Automated appointment booking that syncs with your service lane capacity and advisor availability.
Pickup & Delivery
Coordinate vehicle pickup, loaner dispatch, and delivery logistics through a single intake point.
Roadside Intake & Dispatch
Structured roadside assistance coordination that routes customers back through your service lanes.
Automated Status Updates
Proactive service status notifications reduce inbound call volume and improve customer satisfaction.
Built for Multi-Rooftop Scale
For dealer groups managing multiple locations, AI Concierge provides centralized visibility and scalable consistency.
Network-Level Reporting
Centralized dashboards give leadership visibility into operational performance across every rooftop.
SLA Performance Tracking
Monitor response times, answer rates, and appointment conversion across your entire dealer network.
Uniform Communication Standards
Consistent customer-facing messaging and intake processes that strengthen your brand at every location.
Controlled Deployment
Roll out rooftop by rooftop. Start with a single location and scale network-wide following validated benchmarks.
Leadership teams gain insight into operational bottlenecks and can replicate high-performing workflows across their network.
Dealership DevLab
A private sandbox environment where dealer groups test AI-driven workflows without production commitment. Prototyped, measured, and refined before live deployment.
Explore in the DevLab
Engineering capacity is allocated in phases for early 2026 pilot programs. Participation is limited.
Structured 90-Day Pilot Programs
Designed to demonstrate measurable improvements with minimal disruption to your existing operations.
Single Rooftop
Begin with one location to establish baselines and validate workflows.
Measure & Refine
90 days of structured measurement with clear performance benchmarks.
Scale Network-Wide
Expand across your dealer group following validated results.
What We Measure
Stop Losing Revenue After Hours
Start with a single rooftop. Measurable results in 90 days. Scale when you are ready.